How to Get a New Electricity Connection When You Move House in Australia

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2025/07/22
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5 mins read



So, you’re moving. Exciting times! But let’s be real—setting up stuff like electricity can be a bit of a hassle. Still, it’s something you need to sort out before you walk into your new place and flick the light switch.

The good part? It’s actually pretty simple once you know what to do. If you’re wondering how to get a new electricity connection for your house in Australia, this guide is for you. We'll break it all down—step by step.

You’ll learn when to sort it out, what details you’ll need, and how to compare electricity plans so you don’t get stuck with an overpriced bill.

Why It’s Important to Sort out Electricity before You Move

Let’s keep things simple.

If the power’s not already connected at your new home, you’ll need to get a new electricity connection. Even if the lights are working, that doesn’t mean the account is in your name.
Without organising it in advance, you could show up to a home with no power. That means no lights, no fridge, no hot shower, and no way to charge your phone. Trust us—you don’t want that kind of first night.

Step-by-Step Guide to Setting Up Your Electricity Connection

Let’s go through it, step by step.

Step 1: Is the Power Already On?

First thing—check if there’s already electricity.

  • If yes, great. You just need to switch the account over.
  • If not, then you’ll have to request a new electricity connection through a provider.

    This is especially important for new builds or houses that have been empty for a while.

Step 2: Pick an Electricity Provider

Now comes the big choice.

Australia has heaps of energy retailers. A few names you might recognise include:

  • AGL
  • Origin Energy
  • EnergyAustralia
  • Red Energy
  • Powershop
  • Alinta Energy
  • Simply Energy
  • OVO Energy

Every company has its own rates, features, and discounts. This is where it really helps to compare electricity plans before locking anything in.

How to Compare Electricity Plans

It’s easy to do online. There are tools where you can:

  • See different prices side-by-side
  • Filter results by your postcode
  • Check contract lengths
  • Look at rates and possible discounts

Pro tip: Don’t just focus on the daily rate. Look at the yearly cost. Some plans seem cheap but sneak up on you with higher usage charges.

Step 3: Contact the Retailer

Once you’ve picked a provider, reach out to them.

You can usually set it all up by phone or online. Most connections take 1 to 3 business days, so don’t wait until the last second.

Here’s what they’ll ask for:

  • Your full name
  • Address of the new place
  • The date you’re moving in
  • Some kind of ID (like your license or passport)
  • Concession card (if you’ve got one and want the discount)

Step 4: Choose the Right Connection Date

Pick a connection date that works for your move. Seems obvious, but it’s easy to forget.

Make sure the power is switched on before or on your moving day. If you’re moving on a weekend or public holiday, set the date for the last business day before that.

A quick heads-up: Some providers charge extra if you ask for a same-day or urgent connection. So, get in early and avoid paying more.

Step 5: Will You Need to Be Home?

Usually, you won’t need to be home during the connection.

If your meter is outside, the technician can do the job without you. But if you’re moving into an apartment or your meter is behind a locked gate, you might need to be there.

Ask your retailer if your presence is needed.

What If the House Is a New Build?

Things are a little different with brand-new homes.

You’ll likely need a full new electricity connection, not just an account switch. That means more paperwork—but don’t stress. It’s doable.

What You’ll Need for New Builds

  • NMI (National Meter Identifier)—ask your builder or developer
  • An electrical compliance certificate
  • The property address
  • Your choice of energy retailer

Who Handles the Actual Setup?

Your builder or electrician usually takes care of the initial physical setup. That includes wiring and meter installation.

Once everything is approved and installed, you can then contact your chosen retailer to set up your account and get the power flowing.

How to Get the Best Electricity Deal

Electricity prices aren’t the same everywhere. They change based on your area, usage, and the provider. Here’s how to get a better deal.

Compare Electricity Plans Often

Even if you’ve been with one provider for years, it doesn’t mean you’re getting the best price. New customers often score better deals. It’s smart to check every now and then.

Know What the Charges Mean

There are usually two parts to your electricity bill:

  • Daily supply charge: A fee just to stay connected
  • Usage charge: Based on how much power you use

    Look at both charges when you compare electricity plans. Some providers might offer a low daily rate but hit you with high usage fees—or vice versa.

Got a Smart Meter?

If your new place has a smart meter, look into time-of-use plans. These plans give cheaper rates during certain hours (like overnight or mid-morning). Great if you're home in the evenings or on weekends.

Common Questions About Electricity Connections

How long does it take to connect electricity?
Most connections take between 1 to 3 business days. Urgent or same-day connections are possible but usually cost more.

Can I keep my current electricity plan when I move?
Sometimes. But it’s always good to compare electricity plans at your new address. You might find a better offer.

What if the power isn’t on when I move in?
Call your provider straight away. It might be a missed appointment or delay. Ask for an urgent connection if needed—but be prepared to pay a bit extra.

New Electricity Connection Checklist

Here’s a quick list to make sure you’ve got everything covered:

Check if the electricity is already on
Use comparison tools to find the right plan
Choose a provider that fits your needs
Book your new electricity connection early
Share all the info your provider asks for
Be home on connection day (if necessary)
Confirm that the power is on once you arrive

Final Thoughts

Setting up a new electricity connection doesn’t have to be stressful. If you plan ahead, compare electricity plans properly, and stay organized, you’ll have power ready to go when you move in.

You’ll settle in faster. Your food won’t melt in the fridge. And you won’t have to light candles just to find your toothbrush.

FAQs

Do I have to cancel my old electricity account?
Yes. Contact your old provider and give them your move-out date. This way, you won’t be charged after you leave.

Will I need to pay a connection fee?
Most providers charge a small connection fee. It’s usually added to your first bill.

What happens if I move into a rental property?
Same steps apply. But if electricity is already on, just make sure it’s moved into your name. Otherwise, the landlord might get billed—or worse, it could get disconnected.

Can I schedule the connection weeks in advance?
Absolutely. In fact, it’s better to do it early. Book it a week or two ahead of your move.


 


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