Refurbished Phones UK – Are They Unlocked? Zextons’ Buyer’s Guide to Mobile Deals

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2025/08/11
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4 mins read


You’ve spotted an incredible deal on a refurbished iPhone or Samsung Galaxy — the price is right, the condition is great, and it comes with a warranty. But before you click “Buy Now,” there’s one crucial question that many UK buyers overlook: Is the phone unlocked?

If your refurbished mobile is locked to a single network, you could end up stuck with higher monthly costs, fewer tariff options, and lower resale value. That’s why at Zextons, we make sure our customers always know the answer.

In this guide, we’ll explain what unlocked really means, why it’s important, and how to get the best refurbished mobile phone deals UK, without being tied down.

What Does “Unlocked” Really Mean?

An unlocked phone is a device that isn’t restricted to a single carrier. You can insert any UK SIM card, EE, O2, Vodafone, Three, or a budget provider and the phone will work instantly.

Why It Matters for Refurbished Phones

When you’re buying refurbished phones UK, an unlocked device offers three major advantages:

  • Freedom of choice – Switch networks whenever you want.

  • Travel convenience – Use local SIM cards abroad to save on roaming.

  • Better resale value – Unlocked phones appeal to more buyers.

Are Refurbished Phones in the UK Usually Unlocked?

The short answer: not always. Many refurbished phones are ex-contract devices that remain locked to the original network. Some sellers charge extra to unlock them, an added cost you might not have budgeted for.

At Zextons, we’ve simplified this. All our refurbished mobile phones UK are fully unlocked, tested with multiple SIM cards, and ready for use as soon as they arrive.

How to Check if a Refurbished Phone is Unlocked 

1. Confirm with the Seller

A trustworthy seller will clearly state whether the device is unlocked. If they don’t, ask before buying.

2. Test with Multiple SIM Cards

Insert SIMs from different networks, if they all work, your phone is unlocked.

3. Check the Network Settings

On iPhones, you can check in Settings > General > About under “Carrier Lock.” On Android, go to Settings > Connections > Mobile Networks.

The Zextons Approach – Always Unlocked, Always Ready

We believe a refurbished phone should give you the same or even better flexibility than buying new. That’s why every device we sell is:

  • Unlocked for all UK networks

  • Tested for performance and battery health

  • Restored to factory settings

  • Backed by a 1-year warranty

Whether you’re buying a refurbished iPhone UK, refurbished Samsung phone, or a cheap refurbished Android, you’ll have complete control over your network choices.

Benefits of Choosing an Unlocked Refurbished Phone from Zextons

1. Network Flexibility

Switch to a cheaper SIM-only plan whenever you like, without waiting for a contract to end.

2. Lower Long-Term Costs

Avoid expensive network tariffs and choose the best deal available.

3. International Travel Made Easy

Insert a local SIM while travelling to avoid high roaming charges.

4. Higher Resale Value

When it’s time to upgrade, your unlocked phone will attract more buyers and better offers.

Finding the Best Refurbished Mobile Deals in the UK

Compare Condition Grades

Refurbished phones are graded based on appearance and functionality.

  • Grade A – Looks almost brand new.

  • Grade B – May have minor marks but works perfectly.

Look for Seasonal Discounts

Zextons regularly runs refurbished phone sale UK events with huge savings on iPhones, Samsung models, and more.

Consider Bundles

Some deals include chargers, cases, or screen protectors, adding extra value.

Zextons’ Current Best-Selling Unlocked Refurbished Phones

Brand

Popular Models

Starting Price*

Condition Options

Apple

iPhone 13, iPhone 12, iPhone SE

From £249

Grade A, Grade B

Samsung

Galaxy S21, Galaxy S20, Galaxy A52

From £199

Grade A, Grade B

Other

Google Pixel, Huawei, OnePlus

From £149

Grade A, Grade B

*Prices may vary during promotional periods.

Why Zextons is the Smart Choice for Refurbished Phones UK

  • Unlocked as standard – no surprise network locks.

  • Wide selection – from flagship models to affordable budget phones.

  • Transparent grading – know exactly what you’re buying.

  • Competitive pricing – pay less for the same quality.

  • Fast UK delivery – get your phone within days.

Conclusion – Freedom and Savings in One Package

If you’re wondering whether refurbished phones in the UK are unlocked, the truth is that it depends on where you buy them. With Zextons, you never have to worry, every phone is fully unlocked, tested, and guaranteed.

Whether you’re looking for a cheap refurbished mobile phone UK, a refurbished iPhone, or a Samsung flagship, you’ll get the freedom to choose your network and the savings you deserve.

FAQs – Unlocked Refurbished Phones UK

Q1: Are all Zextons refurbished phones unlocked?

 Yes. Every refurbished phone we sell is fully unlocked and works with all UK networks straight out of the box.

Q2: Do refurbished phones have new batteries?

 If the battery health is below our quality standard, we replace it with a high-performance battery before sale.

Q3: Can I use an unlocked refurbished phone abroad?

 Yes. You can insert a local SIM card anywhere in the world to avoid high roaming charges.

Q4: Do refurbished phones come with a warranty?

 Yes. All Zextons refurbished mobile phones include a 1-year warranty for your peace of mind.

Q5: Are refurbished iPhones and Samsung phones reliable?

 Absolutely. Each phone is tested, reset to factory settings, and graded for quality before being sold.


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